Story of a lost journalist

June 22, 2008

Few basic chat and email etiquettes people forget

Filed under: My Musing Moments,Theory — Cris @ 20:55

There probably are a lot of sites on email etiquettes and chat etiquettes; Still this is my attempt to list a few essentials that I forget to keep most of the time!
So as a self-reminder here goes a few

1. When someone you know has emailed you or send an offline in a chat messenger, you may not have the time to reply right back. But make sure you do it at least by 24 hours. This is important; something I often push for later and forget. The people on the other side may not always brush it off in the same absent-minded way you do. Some people get hurt, some get offended, others annoyed.

But most of the time, people don’t tell you about it, so you go on making the same mistake and they go on feeling offended. So if you are busy just make a note of all the people you owe a reply or some kind of response to. Of course there may always be personal reasons why you don’t want to respond to some people, that is a different story.

2. The above should also work for cell phone messages or unanswered calls. I most often keep these things for later and it’s the same story again.
As a matter of fact, even for blogs! I only started replying to my blog’s comments recently. I thought of it when I started commenting on other blogs and kept checking for replies. Sigh you always learn the hard way, and people like me, when they get 50 knocks on their head every single day!

3. A third thing would be telling someone you are about to leave before you leave; of course such a miss wont happen in real life cause you can’t afford to disappear without people noticing it (trust an experienced failed attempter!). But it might in an online conversation via chat or email you have started on and taken to some level. If you suddenly decide its time to shut down and disappear, the others would be left wondering if they said something wrong. Again experience holds the biggest proof.


4. Acknowledge! Always acknowledge! When someone has passed a message, send an email, etc, you may not need to reply but you have to acknowledge getting it. My brother often reproaches my inaction cause he would send me tons of photos of my little nephew, I would go on to watch it happily and then go mind my own business. Not a word to him that I got them.

This could be really annoying. I found that out when I was at the sender’s end. I send something and even after repeated did-you-get-its some people forget to type and send a simple “yes”.

A lot matters on clicking that reply button; even if it is sending an empty email, it is a kind of acknowledgement you have received and read.

5. Well those are a few I thought of, most of them from my dealings amiss. But just taking it out to real world, outside the web – you owe your fellow humans a kind of acknowledgement you can give without the help of any technology. I am of course talking about the widely-talked, most appreciated form of all friendliness – a smile. No one can be hurt by it and it does a million wonders.

On the other hand, when you take an absent minded stride and miss all the faces that smile at you and you being in your wonder world walk with an indifferent air, you are putting the whole world against you. Trust me, you don’t want to do that! I am not much of a loser here unless I am totally lost (which my intimates say happens 756 times a day. Hmmm!)!

I tend to be over-expressive and over-reactive on seeing a familiar face on the way I walk, I ride, I travel. I say my hi’s and bye’s enthusiastically (not too wise to do that for the byes ‘cause people may get the impression you were looking to get away, which you probably were ;-))



  1. he he! a good read! 🙂

    Comment by sajith — June 22, 2008 @ 22:23 | Reply

  2. How do u managed to blog daily? Get me a job in ur company 🙂
    one more, if u r on chat with 15 ppl, tell everybody that responses will be delayed.

    Comment by Nikhil Narayanan — June 22, 2008 @ 22:57 | Reply

  3. manage*
    that was a typo 🙂

    Comment by Nikhil Narayanan — June 22, 2008 @ 22:59 | Reply

  4. @sajith, hehe thanks! There! Your prompt comments are a fine example to what I am talking about 🙂
    @Nikhil, I will hire you as soon as I start one! :D. Right now, you are welcome to the world of Freelance Writing 😀 Some rude people call it unemployement!

    Comment by Cris — June 23, 2008 @ 00:27 | Reply

  5. @Cris
    Quitting Infosys to become a freelance writer cant be called unemployment.More of a bold clear step ahead.

    Comment by Gov — June 23, 2008 @ 16:38 | Reply

  6. hiiiiiii so this is what u r doi i just hav to read ur blogs to know u.good good u r doi great .

    Comment by Dr Drisya dt — June 23, 2008 @ 19:29 | Reply

  7. @Gov – In fact it is one of the boldest steps taken by anybody among the circle of people I know and that is a pretty large circle. If there were more people like Cris in the whole of Infosys we would have seen more of Googles and Youtubes popping out from India. Better examples would be companies by people who followed their passion but I cannot name any OTTOMH.

    Comment by Minking Than — June 23, 2008 @ 23:03 | Reply

  8. @Minking Than
    Ya I completely agree with you.It requires quite a lot of individuality to stand up to your dream and go for it.I have met only few few.One of course is you.Great going guys!

    Comment by Gov — June 24, 2008 @ 08:32 | Reply

  9. @Cris
    I see multiple cases of techies quitting to pursue what they want.
    No more a techie, now wearing the yem-bee-yeh hat, I would also soon do what I feel like 🙂

    Comment by Nikhil Narayanan — June 24, 2008 @ 09:20 | Reply

  10. @Gov, thanks pal 🙂
    @Drisya, Wow so good to see you here Doc! And gulp I feel nervous when you say about reading my blogs! I remember the old Vineetha-Teacher classes well enough to know where you stand with English!
    @Minking Than, that was inspiring 🙂 and like Gov said, you are one of the few who follow their passion and whats more you even have a clear idea of where things are going! I have a lot to learn from you 🙂
    @Nikhil, welcome to the quitters club 🙂

    Comment by Cris — June 26, 2008 @ 14:47 | Reply

  11. hey thre cris….well its nce to c u thought n imagination r so wrndeful n powerfl , tht it has created a new world whre u r the queen , the king all other r ur pple ….!!
    u tke time to reply stuff …thts evn gr8 , sweets …….it was nce reading frm ur end …..sweets!!!!

    Comment by ansh — September 28, 2008 @ 21:12 | Reply

  12. @ansh, am not sure I quite follow your line of thought. Are you trying to tell me something?

    Comment by Cris — September 28, 2008 @ 21:27 | Reply

  13. A good read, and you are absolutely right . Etiquettes are seldom respected by the busy world of today, but we all learn it the hard way when the other person does it to us. 🙂 The best way to evaluate a situation is to put ourselves in other’s shoes, it will make it easy to understand why they acted or said so.

    I always like to analyse a situation stepping out of myself and looking the situation from a third person’s point of view, It helps me a lot to understand the other person’s doing and come out with a solution or justification, which is not biased. 🙂

    Comment by Javed Miandad — February 25, 2012 @ 03:26 | Reply

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